Privacy Policy

Last Updated: 10/06/2026

DCR Carpentry & Construction ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (dcrcarpentry.com.au) or interact with our services, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website (such as filling out a quote form), or otherwise when you contact us. This information may include:

• Names
• Phone numbers
• Email addresses
• Property addresses and location details
• Enquiry details and project requirements
• Information provided via website forms and surveys

2. How We Use Your Information

We use the personal information we collect for various business purposes, including:

• Providing, operating, and maintaining our website and services
• Responding to your enquiries and providing quotes or consultations
• Communicating with you about your project or our services
• Sending marketing and promotional communications (you may opt out at any time)
• Improving our website, services, and customer experience
• Complying with legal obligations

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us understand how you use our website, remember your preferences, and improve your experience. You can set your browser to refuse all or some browser cookies, but this may affect how our website functions.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as customer relationship management (CRM) systems, email delivery, and marketing assistance.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Under the Privacy Act, you have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. If you would like to access or correct your personal information, please contact us using the details provided below.

7. Marketing Communications

You may opt out of receiving marketing emails from us by contacting us or by using the opt-out link or unsubscribe instructions provided in any marketing email you receive from us. Please note that we may still send you non-marketing emails, such as emails about your project or our ongoing business relations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us at: